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Frequently asked questions

Enrollment: How do I enroll in a course?

You need to first create an account. Once you verify your account and fill out our 1-10 minute form go to the CNA PROGRAM PAGE and scroll down to view our available courses.
Resource: Create an account! / View CNA Program

Enrollment: Do I need experience to start?

No experience necessary. However, you do need to meet the minimum eligibility requirements to qualify for admission into this coveted program.  

Enrollment: How do I switch to a different course?

If you enrolled in the wrong course, contact support with your account email and the course name. We will review your request and tell you the next step based on access and progress. Resource: Contact us!

Enrollment: Do I have to undergo a live Scan Exam ?

All applicants must undergo Live Scan fingerprinting upon enrollment. This background check is required by the CDPH to ensure there are no disqualifying convictions before you begin clinical rotations.

Enrollment: Is a Physical Exam required?

Physical Exam: A recent health examination signed by a medical provider confirming you can perform the physical demands of patient care. Tuberculosis (TB) Test: Documentation of a negative TB skin test or a blood test (QuantiFERON). If you have a history of positive tests, a chest X-ray taken within the last year is required to confirm you are asymptomatic. Be sure to use the healthcare screening form we send to your email upon registration. This needs to be signed by your physician BEFORE the beginning of the 3 weeks of training, in which we begin our direct patient care. 

Learning: Is the CNA program approved by the State?

Yes. Our 160-hour (60 hours theory + 100 hours direct patient care) Nurse Assistant Training Program (NATP) is fully approved by the California Department of Public Health (CDPH). The curriculum meets all state regulatory requirements to ensure students are eligible for certification upon completion.

Learning: How long is the training program?

We offer a 6-week Nurse Assistant Training Program with classes and clinicals held Monday–Friday. The curriculum includes 60 hours of in-class instruction and 100 hours of supervised clinical experience. We offer day courses at this time.

Learning: What is the requirement to enroll?

You must be at least 16 years of age to train as a CNA in California. Identification: Provide a valid government-issued photo ID and a Social Security card (SSN) or Individual Taxpayer Identification Number (ITIN). It is critical that your name is an exact match between your government photo ID and SSN. If they do not match, you must work quickly to make necessary corrections, or you will face delays to be able to take the state examination upon graduation from our program. 

Learning: What does the program cost?

The total cost is $1650 that includes: Textbook & workbook (yours to keep), 1 uniform, lab supplies, Professional student ID badge, and free CPR certification [American Heart Association Basic Life Support (AHA BLS - 2025 updated version)]. 

Learning: Is a High School Diploma required?

While California does not legally require a high school diploma for certification, many clinical sites and programs require a High School Diploma or GED. Applicants without a diploma may be required to pass a basic entrance exam in reading and math to ensure program success.

Account: How do I create an account?

Select Sign up and create an account using your email. After email verification, you can enroll and track your learning in your dashboard.
Resource: Sign up.

Account: How do I access my courses after I enroll?

After enrolling, go to your dashboard to see your active courses and continue where you left off. If you do not see your course, confirm you are signed in with the same email used at checkout. 

Payments: Can I pay in installments?

Yes. We will work with you to meet your financial needs. A $500 deposit is required to secure your seat before the start of class. 

Payments: What payment methods do you accept?

We prefer that payments be made through Zelle, cash, or check. 

Payments: Where can I find my receipt or invoice?

Our staff will create receipts; one will go into your student file, and one will be given to you. 

Payments: What is your refund policy?

Refund eligibility depends on the course and how much of it has been accessed. Check the policy linked on the checkout page, then reach out if you need help applying it. 

Account: I forgot my password. What should I do?

Use the Forgot password link on the sign-in screen to reset your password by email. If the email does not arrive within a few minutes, check spam or try again. 

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contact@myhcti.com

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